Privacy Policy: Introduction
This Privacy Policy explains how Raffek collects, uses, shares and protects information about you when you use our Platform, including the Raffek mobile application and website. By using our Platform, you consent to the collection, use and sharing of your information as described in this Privacy Policy and that such collection, use and sharing complies with the laws of Saudi Arabia.
Information Collection
We collect information about you when you use our Platform, register for an account, make a purchase, or interact with us in other ways. The types of information we collect may include:
Information you provide directly to us, such as your name, email address, phone number, and payment information
Information about your use of the Platform, such as your browsing history and search queries
Location information, if you choose to enable location services on your device
Information from third-party services, such as your social media profile, if you choose to connect your account to those services.
Use of Information
We use the information we collect to provide and improve the Platform, to communicate with you, and to personalize your experience. We may use your information for the following purposes:
To process your transactions and deliver the products or services you have requested
To send you promotional materials or other communications about Raffek or our partners
To respond to your inquiries and support needs
To personalize your experience on the Platform, such as by showing you content and advertising that is more relevant to your interests.
Sharing of Information
We may share your information in the following ways:
With service providers and business partners who perform services on our behalf
With partners and third parties for marketing and promotional purposes
With law enforcement, government officials, or other third parties as required by law or as necessary to protect our rights and the rights of others.
Data Security
We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of electronic storage or data transmission is 100% secure, so we cannot guarantee the absolute security of your information.
Data Retention
We retain the information we collect for as long as necessary to provide the services you have requested and for a reasonable time thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
Data Access and Control
You have the right to access and control the information we collect about you. You can request a copy of your information by contacting us at [info@raffek.com]. You can also request that we update or delete your information by contacting us at the same email/phone number.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our Platform or by sending you an email. Your continued use of the Platform following any changes to this Privacy Policy will be subject to the new policy.